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Call Center Support: Delivering Exceptional Customer Care: Customer care plays a critical role in the success of your business. That’s why we consider every customer interaction to be an opportunity to engage and connect. Our recipe is simple: We employ career-oriented customer service representatives and arm them with...
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Catalyst is a marketing agency that helps clients develop more profitable customer relationships. We take the guesswork out of marketing decisions by combining our intellectual curiosity and inquisitiveness with hardcore analytics and measurement. We call it Science + Soul. It's a powerful...
Business Telecom | Data and Network Services
MetTel has been the preferred provider of communications services to nationwide, multi-location enterprises since 1996. Through extensive partnerships and wholesale relationships with the nation’s leading carriers, we offer businesses a simple, consolidated alternative to often complex,...
QEval: QEval is an AI-powered contact center quality monitoring platform developed by ETS Labs, the technology division of Etech Global Services. The platform combines automated speech analytics and text analytics with configurable evaluation workflows to analyze 100% of customer interactions across...
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Inbound Contact Center
Inbound Call Center Services: • Customer Service Center
• Catalog/Web Support
• Direct Marketing Response
• Web Chat
• Interactive Voice Response (IVR) with voice recognition
• Technical Support / Help Desk
• Integrated Scripting Services
• Medical Answering Services
• Live...
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GigaSpaces is building on its in-memory computing and operational data store technologies to offer one of the market’s first Digital Integration Hubs (DIH), an out-of-the-box solution that simplifies organizations’ digital transformation, while drastically lowering legacy systems’ TCO. Whether you...
Outsourced Customer Care & Consulting
PFSweb, Inc. is an international call center outsourcing provider, supporting global leaders like IBM, Lancôme, HP, The Smithsonian Catalogue, DuPont and Nokia. We are entrusted with some of the world's most valuable brands as we interface directly with our clients' customers, acting as the "brand...
Call Center; Telemarketing; Inbound/Outbound Teleservices
Telecom, Inc. is a premier provider of outsourced contact center solutions. Our combination of customized services, cutting edge technology and operational expertise enables our clients to increase revenue, reduce costs and build successful customer relationships. Telecom, Inc. is Intelligent...
Verascape’s Self-Service as a Service platform enables your customers to self-service across ALL customer communications channels, both voice and digital, and is powered by Artificial Intelligence, Natural Language Processing, and Real-Time Data Integration. Our unique and integrated KnowledgeBase...
Established in 1991, QCSS, inc. is a multichannel customer engagement center specializing in both inbound and outbound customer communications. We process millions of inquiries on behalf of our clients annually and are dedicated to providing best in class service to your customers, partners, and...
