MetTel has been the preferred provider of communications services to nationwide, multi-location enterprises since 1996. Through extensive partnerships and wholesale relationships with the nation’s leading carriers, we offer businesses a simple, consolidated alternative to often complex,... Read More
PFSweb, Inc. is an international call center outsourcing provider, supporting global leaders like IBM, Lancôme, HP, The Smithsonian Catalogue, DuPont and Nokia. We are entrusted with some of the world's most valuable brands as we interface directly with our clients' customers, acting as the... Read More
a2b Fulfillment is a third-party provider of business support services including Order Fulfillment, Customer Care and Value-Add Services such as Kitting, Assembly, Reverse Logistics and Product Refurbishment. We strive to create the ultimate customer experience and achieve this with same-day... Read More
QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is an intelligent strategic Call Center Call Monitoring Software that plays a major role in accomplishing stringent demands of quality, customer experience, and... Read more »
Integrated Customer Engagement (ICE) offers a perfect software solution for businesses to overcome the challenges of today's competitive environment. ICE has Chat, Email, Custom application, and Quality Assurance, all integrated, and allows you an easy switch over for different functionalities.... Read more »