Spanco Europe Ltd. (Respondez) is a wholly owned subsidiary of Spanco BPO Ventures Ltd which is part of Spanco Limited. Established in 1995, Spanco is a recognized India based leader in telecom systems integration and IT BPO services..
With more than 15,000 employees worldwide and presence in UK, Europe, USA, Africa, India and The Middle East, Respondez offers a range of outsourced contact centre solutions from basic inbound sales through to full service solutions including social media monitoring, management and support.
From our UK base in Hartlepool, Respondez provides acquisition, technical and customer support in all major European languages. Respondez is a full service partner and has extensive experience with sales, customer service & collections operations for both voice and non-voice processes including e-mail, web chat and data related operations in addition to the required warehousing, fulfilment, storage and stock management processes.