iQor

iQor performs global multi-channel customer interaction services, product support services, big data key metrics and analytical customer insight services. We have 32,000 global employees assisting customers with their product questions and technical challenges. We are unique in that we also provide return processing, repair, refurbish and re-market product services. Our customer insight is full cycle; we understand the customer experience from the onset of a purchase to fulfilling a product return. Onshore, near-shore, or offshore, iQor has global locations to provide strategic and efficient solutions in which to maximize the customer journey experience.