Today’s customer shopping journey has a lot of twists and turns. They research on their smartphones, check order status while they’re at work, compare products and prices online before making a purchase in the store or from the website. They expect a personalized experience with the same product information, promotions and pricing across all touch points.
ROC gives you the ability to easily deliver the most relevant and consistent shopping experience possible in every channel and along every step of the journey, including desktop, mobile, tablet, social media, in-store, and call center.
• Merchandise with ease
• Drive Loyalty and increase conversions
• Personalize the experience
• Increase search visibility
• Evolving
• Consistency across channels
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