E.W., Senior Director of Benefits, AMNH
Customer | 4/22/2025
Trüpp provides our organization with ADA accommodation services. Working with Trüpp has truly been a lifesaver, especially when navigating the ADA interactive process. We've seen an uptick in accommodation requests, which we attribute to the user-friendly process that makes it easy for employees to engage. The portal is intuitive, and the client tracking tools make it simple to monitor the status of requests in real-time. Our consultant has been fantastic—always making us feel at ease and providing real-time guidance to our managers and supervisors on handling employee situations effectively. The process is incredibly thorough and consistent, bringing a level of professionalism and structure that we really value. Trüpp has also helped us take the pressure off our internal HR team. Because the process is objective and transparent, employees understand it's fair and not influenced by internal decision-makers. That consistency—from request submission to the interactive process and follow-up—has made employees feel more comfortable and confident in the system. Overall, it's been a game changer for us.