RESEARCH TRIANGLE PARK, N.C., Sept. 24, 2020 /PRNewswire/ -- ChannelAdvisor Corporation (NYSE: ECOM), a leading provider of cloud-based e-commerce solutions that enable brands and retailers to increase global sales, today released results from a new consumer survey of more than one thousand active shoppers in the US. The nationwide survey, fielded by Dynata on August 24, 2020, indicates significant shifts in online shopping behavior among purchase-ready consumers across all age groups and genders during the pandemic. ChannelAdvisor will present the survey findings in a new webinar planned for September 29, 2020, at 11 a.m. EDT.
In collaboration with Dynata, ChannelAdvisor conducted a baseline consumer survey in April 2020. Over 1,000 shoppers in the US participated in the study, which, in addition to highlighting their shift toward online shopping, helped track the ongoing impact of COVID-19 on brands and retailers. ChannelAdvisor replicated the survey in August and captured new insights into how and where consumers in the US are shopping; when they expect to accelerate spending for the holiday season; and expectations for future shopping habits.
Some of the study's key findings include:
Consumers Predict Future Shopping Behavior
Consumers Plan Early Start to Holiday Shopping
Consumers Expect Holiday Delivery Delays
More Consumers Are Shopping Online
Consumers Opt to Buy Online and Pick Up In-Store
To learn more about holiday shopping trends and insights from this recent consumer survey, register to attend ChannelAdvisor's upcoming webinar.
ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world's commerce. For nearly two decades, ChannelAdvisor has helped brands and retailers worldwide improve their online performance by expanding sales channels, connecting with consumers, optimizing their operations for peak performance, and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart, and hundreds more. For more information, visit www.channeladvisor.com.
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SOURCE ChannelAdvisor Corporation