Kibo Achieves Strong Growth and Industry Impact in 2024

With 138% growth in net new bookings and adoption across leading brands, Kibo expands its partner ecosystem and launches breakthrough product innovations in fulfillment and AI-powered forecasting

AUSTIN, Texas, Jan. 9, 2025 /PRNewswire-PRWeb/ -- Kibo Commerce, a market leader in composable commerce solutions, experienced a record-breaking year in 2024, marked by significant growth, customer adoption across multiple industries and ongoing innovation in product and partner capabilities. Building on its commitment to driving results for customers, Kibo achieved a 138% increase in net new bookings and maintained an impressive 98% net retention rate.

"Kibo's momentum this year speaks to our dedication to innovation and customer success," said Ram Venkataraman, CEO of Kibo. "Our focus on enabling intelligent, adaptable commerce solutions has resonated strongly with customers across industries. As we head into 2025, we remain committed to pushing the boundaries of commerce technology, empowering brands to achieve new levels of growth and customer engagement."

Kibo will be at NRF in New York from January 11-14. To learn more about Kibo's recent updates, stop by booth #4681 and meet with the Kibo team.

Exceptional Customer Growth Across Diverse Verticals

Kibo continues to see strong adoption across sectors, from retail to automotive and entertainment. New clients include prominent brands such as Total Wine & More, Topgolf Callaway Brands, Playboy's Honey Birdette, Pura, and Worldwide Golf, among others. These partnerships highlight Kibo's appeal to industry leaders seeking comprehensive solutions that unify commerce, empower customer experiences and streamline operations.

Kibo Gains Prestigious Industry Recognition for Innovation and Impact

Kibo received significant recognition from leading industry analysts, underscoring its position as a leader in unified commerce solutions. The IDC MarketScape reports named Kibo a Leader in both the "Worldwide Enterprise Headless Digital Commerce Applications 2024 Vendor Assessment" and the "Worldwide Headless Digital Commerce Applications for Midmarket Growth 2024 Vendor Assessment." These acknowledgments highlight Kibo's innovative approach and robust platform capabilities, affirming its commitment to delivering exceptional digital commerce experiences across various industries.

Leading in Innovation with Continued Product Development

Kibo accelerated its product development initiatives, delivering major updates designed to enhance the user experience and drive operational efficiencies. Some key enhancements delivered at the end of Q4 include:

• Agentic Commerce & GenAI Productivity Tools that streamline workflows and improve accuracy. These updates are targeted at enabling clients to save time and operate more efficiently. Examples of use cases include the ability to leverage a conversational agent to ask questions and perform edits to orders, configure a discount through a text, revise product information, gain quick insights on reports and more.
• Fulfillment SLAs for improved delivery performance, and managing and monitoring SLAs. Business users can define SLAs for every step in the fulfillment process and assign them to location groups. Store & warehouse managers can look at each of their locations and specific shipments and understand how the steps in the process are being executed. Store associates can quickly optimize their day by working on the shipments that need immediate attention.
• Intelligent Inventory and machine learning-based demand forecasting to optimize supply chain management. Key features include real-time inventory insights in an interactive dashboard integrated with a forecasting engine to deliver recommendations on where and how to move inventory, along with optimizations around order routing and accurate fulfillment date calculations.

Announcing New Kibo Partner Advisory Board for 2025

In 2024, Kibo furthered its commitment to collaboration by expanding its partner ecosystem. Through new strategic alliances, Kibo enabled its clients to leverage a robust network that supported seamless integrations and offered tailored solutions to meet the dynamic demands of today's market.

Kibo's Partner Advisory Board (PAB) has been realigned to reflect Kibo's growth as an organization, ensuring it includes senior executives who align with Kibo's vision and are instrumental in driving Go-to-Market success and fostering meaningful growth.

Kibo 2025 PAB Members:

• Liz Duggan, Chief Strategy Officer, SMITH
• Jon Panella, Group VP, Publicis Sapient
• James Spaulding, CEO, OLR
• Ali Riveira, CDO, PeakActivity
• Rajib Das, CEO, Ignitiv
• Anubhav Raina, CEO, Trika Technologies
• Zach Zalowitz, Principal, OMS, Perficient
• Xavier Mougeot, Sr. Global MD, Digital, Logic Information Systems
• Everett Zufelt, VP of Product and Partnerships, Orium

About Kibo

Kibo Commerce is a composable commerce platform for retailers, manufacturers, distributors, and wholesalers who want to simplify the complexity in their businesses and deliver modern customer experiences. Kibo is the only modular commerce platform supporting experiences that span Order Management, eCommerce, and Subscriptions. Companies like Zwilling, Ace Hardware, Boscov's, Nivel, and REEDS Jewelers trust Kibo to bring simplicity and sophistication to commerce operations and exceed customer expectations. To learn more, visit https://kibocommerce.com/.

Media Contact

David Libby, Kibo, 1 415-518-6611, [email protected]

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SOURCE Kibo