oct8ne’s real-time, interactive sales suite turns customer engagement into a new sales channel, allowing ecommerce sites to significantly increase conversion rates and average order values. Companies are equipped with tools to provide live purchase assistance, personalized product recommendations and cross-sell & upsell opportunities at critical moments when customers tend to abandon the buying process. Detailed analytics about sales interactions is acquired so sales associates can sell with customer intelligence, optimizing operations and the customer experience.
BoldChat’s live chat software enhances your customer’s digital experience by extending a helpful human presence. Simply connecting with your customers—where, when and how they want—dramatically increases customer satisfaction and boosts sales.